- Terms & Conditions

Terms and Conditions


The following terms and conditions apply to all transactions on The use of this site indicates your acceptance of these terms and conditions. Placement of an order indicates your acceptance of our terms and conditions. To order products from this website, you must be at least 18 years of age and accept delivery worldwide. This does not affect any statutory rights that you may have. Please read them carefully and print a copy for future reference.

Product Information

All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of said goods & services.

Typographical Errors

In the event that a product or service is listed at an incorrect price due to typographical error, or error in pricing information, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your account in the value of the incorrect price (including delivery charges).

Payment and Price

The total price payable for the goods will be shown when you place your order, whether or not the order has been confirmed we are entitled to make adjustments to the price to take account of any increase in our prices, or the imposition of any taxes or duties, or if due to an error or omission, the price published for the goods or service is incorrect, whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel your order. All prices on our website are exclusive of V.A.T., and of delivery charges which will be payable as indicated at the time of placing your order. We are pleased to accept orders by Online transaction (secure server). All credit/debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and/or non-delivery of your order. We are unable to accept or process any credit/debit card orders without a valid card payment in the name of the registered cardholder. On-line payments are made through SagePay. After placing your order you will be transferred to SagePay’s secure payments server.

Insurance We will not be liable for non-performances of our obligations caused or resulting from industrial disputes or any other circumstances beyond the reasonable control of the company such as act of God, riots, civil commotion, flood, fire, terrorism, war and legislation petrol crisis and transport or weather disruptions. If by reason of such circumstances it shall become impossible within a reasonable time for the company to wholly or partly supply the items ordered then the customer's liability will be limited to the value of the items already supplied together with any associated delivery charges.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods or service for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Delivery Charges

All prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout if applicable.

You will be notified if delays are anticipated; if we cannot deliver your order within our recognised delivery time we will inform you and offer you the right to cancel the order.

All charges will be calculated on a weight basis and will be indicated before a final transaction is made.

Please contact us to discuss delivery charges and times so we can keep the cost for you as low as possible.

Delivery Times

Delivery of products will normally be made within 2-4 working days from clearance of payment. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If we or our suppliers are temporarily out of stock, we will notify you of this position and you should allow up to 28 days for dispatch of the goods. For delays of more than 28 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.


As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

Time Limitation for Notification of Claims Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 days from delivery.

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 10 days from delivery.

In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.

Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.

If goods returned under this clause are found to be perfect and in full working order, these will be returned to you and an administration fee of 15% of the price of the goods along with the cost of carriage will be charged to your credit card account.

Product Guarantees

All products supplied are covered by the terms and conditions of the Manufacturer's Guarantee for their stated period. This guarantee specifically excludes faults caused by accident, neglect, and misuse. This does not affect any statutory rights that you may have.

Order Cancellation

Orders can be cancelled up to 24 hours following placement of order, please inform us using our contact form stating 'ORDER CANCELLATION' as the subject and including all order details within the correspondence. Cancelled orders will be refunded in full; this does not include any shipping costs incurred by the sender


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